What will we do if the .dbd_key files are ever corrupted or deleted?
Don't let it happen! If you lose the key file, our support staff will be unable to assist you! Be sure to copy those dbd_key files somewhere into a secure place immediately after you encrypt your database! However, if you still have the .dbd_key file and forget your password, we will be able to recover it after a valid identification and confirmation of your account with us.